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Per Order Payments
Every order is different in terms of the size of the order and the distance you have to travel. Our algorithm works out the most appropriate amount to pay based on these factors along with weather,...
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What equipment do I need?
In order to become a rider you need the following equipment: A fully working bike, e-bike, scooter or motorbike A delivery bag A mobile phone (Apple or Android)
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Subscription Options
For those who order regularly we have 3 different subscription plans: Gold - free delivery charge on all orders Silver - free delivery charge on 5 orders per month Bronze - free delivery on 2 ord...
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Placing an order
The best way to place an order is via our mobile app. Simply: Download our app from the Apple App Store or Google Play Store Sign in Search for your favourite restaurant or type of food Place an o...
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[INTERNAL] New article for Knowledge base
Issue: Resolution:
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...